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Support

If you have questions about our products, plugins, or services, the BreiterONE support team will be happy to help.

Contact

The easiest way to reach us is by email:

support@breiterone.de

Please describe your request as precisely as possible so that we can assist you quickly.

Preparing a Support Request

To help us process your request faster, please include the following information if possible:

  • affected software or plugin
  • plugin version
  • shop or system version
  • URL of your shop or system
  • detailed description of the issue
  • screenshots of the error message
  • relevant log excerpts (if available)

The more information you provide, the faster we can help.

Documentation

Many questions can already be answered by the documentation.

Please check first:

  • the product documentation
  • the plugin documentation
  • the FAQ

Additional Support Topics